Shipping Policy

All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

DOMESTIC SHIPPING RATES & ESTIMATES

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

LOCAL DELIVERY

Free local delivery is available for orders over Php1000 within San Simon Pampanga. For orders under Php1000, we charge Pphp50-100 pesos within 5km range.

Deliveries are made from between 10AM – 3PM, Monday – Sunday. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. 

IN-STORE PICK UP

You can skip the shipping fees with free local pickup in our store located at San Pablo Propio San Simon Pampanga (infront of Iglesia ni Cristo). After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are 8AM – 5PM, Monday – Sunday. Please have your order confirmation email with you when you come.

HOW DO I CHECK THE STATUS OF MY ORDER?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us at info@pnconsumergoodstrading.com with your name and order number, and we will look into it for you.